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Refund Policy
At @Wild Safaris, we want booking your safari to be simple and clear. This Refund Policy explains our deposit, cancellation, and refund terms.
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1. Booking and Deposit
A 50% deposit is required to confirm your safari booking.
The remaining 50% is payable on the day of the safari or as otherwise agreed.
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2. Cancellation by Guest
Cancellations must be submitted in writing via email.
Refunds of the deposit will be handled as follows:
More than 7 days before the safari: Deposit is refundable.
Within 7 days of the safari: No refund of the deposit.
The remaining balance is only due if the safari proceeds.
We are not responsible for any bank or transfer fees incurred during refunds.
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3. Cancellation by @Wild Safaris
If we cancel a safari due to safety, weather, or unforeseen circumstances, guests will receive a full refund of all payments made.
We are not responsible for additional costs incurred by the guest, such as travel, accommodation, or bank fees.
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4. Modifications
Requests to change safari dates are subject to availability.
Changes may require adjustment of the remaining balance or affect refund eligibility of the deposit.
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5. Contact for Refunds
To request a refund or discuss a cancellation, please contact us:
Email: atwildsafaris@gmail.com
Phone: +27 81 013 7445
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