Privacy Policy
At @Wild Safaris, we value your privacy and are committed to protecting the personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.
1. Information We Collect
We may collect the following information when you use our website, make a booking, or contact us:
Personal Information: Name, surname, email address, phone number, billing address, and payment details.
Booking Information: Safari dates, group size, special requests, and preferences.
Website Data: IP address, browser type, device information, and pages you visit (collected via cookies or analytics tools).
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2. How We Use Your Information
Your information is used to:
Process bookings and payments.
Communicate with you regarding your safari experience or inquiries.
Send promotional offers (only with your consent).
Improve our website, services, and customer experience.
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3. Sharing Your Information
We do not sell or rent your personal information. It may be shared only with:
Service Providers: Trusted partners such as payment processors and booking systems.
Legal Requirements: If required by law or government authorities.
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4. Guest Rights and Managing Your Information
We take your rights seriously, especially for international guests:
Access and Correction: You can request to view or update your personal information.
Deletion: You can request that we delete your personal information from our systems.
Opt-Out of Marketing: You can unsubscribe from promotional communications at any time.
> Important: Our website forms do not allow guests to edit information directly after submission. To update or delete your information, please contact us directly using the details below. We will process your request promptly.
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5. International Guests
If you are visiting from outside South Africa:
EU/UK Visitors (GDPR): You have the right to access, correct, or delete your personal data, and to withdraw consent for marketing at any time.
California Visitors (CCPA): You have the right to know what personal information we collect and to opt out of its sale.
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6. Cookies & Tracking
We may use cookies and analytics tools to improve your website experience. You can manage or disable cookies through your browser settings.
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7. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
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8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
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9. Contact Us
To access, update, or delete your personal information, or if you have any questions about this Privacy Policy, please contact us:
Email: atwildsafaris@gmail.com
Phone: +27 81 013 7445
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10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.